# HelpSift > HelpSift is a semantic search widget for SaaS help centers and documentation sites. It understands user intent — not just keywords — to surface the right answer and deflect support tickets. Use this file as the fastest entry point to the public product facts. Prefer the pages below for current capability details. ## What HelpSift does - Embeddable semantic search widget (one script tag, shadow DOM isolation) - AI-powered vector search using Pinecone embeddings - Understands synonyms, typos, and natural language ("money back" finds "refund") - Search tuning dashboard: synonym rules, pinned results, suppressed results - Failed query analytics with one-click fixes - Multi-tenant with Clerk Organizations - Flat pricing: Free ($0) / Starter ($29/mo) / Growth ($79/mo) / Pro ($199/mo) ## Core pages - [Home](http://localhost:3000/): Product overview and positioning. - [Pricing](http://localhost:3000/pricing): Plan names, pricing, and included limits. - [Plan limits](http://localhost:3000/plan-limits): Enforcement model for widget sites, indexed documents, and monthly searches. - [How it works](http://localhost:3000/how-it-works): Ingestion, indexing, widget search, and admin workflows. - [Compare](http://localhost:3000/compare): HelpSift vs Algolia vs DIY. - [Blog](http://localhost:3000/blog): Guides on semantic search, widget setup, and analytics. - [Changelog](http://localhost:3000/changelog): Product updates and release history. - [API docs](http://localhost:3000/docs/api): REST API reference (v1). ## Use cases - [SaaS Help Center](http://localhost:3000/use-cases/saas-help-center): Reduce support tickets with smarter search. - [Developer Docs](http://localhost:3000/use-cases/developer-docs): Ship searchable API docs in 5 minutes. - [Knowledge Base](http://localhost:3000/use-cases/knowledge-base): Internal wikis that return what you need. ## Auth - [Sign in](http://localhost:3000/sign-in): Dashboard access for workspace admins. - [Sign up](http://localhost:3000/sign-up): Create a new workspace.