Adding semantic search to your help center doesn't require a backend team, an ML pipeline, or weeks of integration work. Here's how to do it in under 5 minutes.
Step 1: Create a project (30 seconds)
A project is a container for the documents you want to make searchable. Think of it as a scope — one project per help center or documentation site.
Go to Content in your dashboard and click New project. Give it a name like "Help Center" or "API Docs."
Step 2: Add your documents (2 minutes)
You have four options:
For most help centers, the Crawl site option is fastest. Paste your sitemap URL (usually https://yoursite.com/sitemap.xml), preview the discovered pages, select the ones you want, and import.
Documents are automatically queued for indexing. Within a minute or two, they'll be searchable.
Step 3: Create a widget site (30 seconds)
Go to Widget Sites and click Create widget site. Pick a name and select the project you just created.
You'll get a public key — this is what identifies your widget.
Step 4: Embed the script (30 seconds)
Copy the script tag from the Installation tab:
<script src="https://your-domain.com/widget.js" data-key="your-public-key" defer></script>Paste it into your website's HTML, just before the closing </body> tag. That's it.
Step 5: Test it (30 seconds)
Open your website and look for the search button in the bottom-right corner. Click it and try a search. You should see results from your imported documents.
What you get out of the box
Next steps
Once your widget is live, check the Analytics page to see how search is performing. Look for zero-result queries — these are opportunities to add content or synonym rules to improve results.